Refund policy

Returns and Refunds

We want you to be happy with your artwork. If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return, the item must be unused, undamaged, and in its original condition. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos of the issue. We will review the claim and, when appropriate, arrange a replacement or refund at no additional cost to you.

Cancellations

Orders may be cancelled within 24 hours of purchase. After 24 hours, your order may already be in production and may no longer be eligible for cancellation.

Refunds

Once a returned item is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.

Contact

For return, refund, damage, or cancellation requests, contact us at:

calisourced@Ossispi.com